Vouchers

Is the Internet available?
Guests can enjoy complimentary 200MB superfast WiFi throughout the hotel; including the Reception, the Front Lounge, Courtyard Restaurant and Brunswick Bar, as well as all in guest bedrooms.

Is smoking permitted in the hotel?
Trinity City Hotel operates a non-smoking policy throughout the Hotel. However, there are a number of guest rooms with exterior balconies where smoking is permitted. To reserve these bedrooms, please call hotel directly on +353 1 6481000 or email reservations@trinitycityhotel.com

Do you have exercise room?
At Trinity City Hotel, we do have a fitness room with cardio equipment available - please note that this is currently closed.

How can I get to the Hotel?
Trinity City Hotel is served by all Dublin transport links; Dublin Bus, DART, Luas, Air Coach, Air Link and Taxi Cabs. You can find directions and a map here.

Is there Car Parking?
Valet Parking is available at the Trinity City Hotel by our friendly Concierge Team. A charge of €23 applies for valet parking on a nightly basis (2pm-2pm the next day). To prevent the spread of Covid-19, our Concierge Team will wear disposable gloves and masks at all times when parking your car. They will also disinfect car steering wheels, gear stick and all key touch-points. A packet of sanitising wipes will be left in the car for guest use on their return. Alternatively, our Concierge Team will be delighted to assist you with self-parking.

Where is the nearest ATM?
There is an ATM machine available in Trinity City Hotel, in our Brunswick Bar. As part of our Covid-19 Prevention Policies, this will be disinfected after each use.

What time is breakfast served?
Breakfast is served from 7am to 10am, Monday to Friday and from 7am to 11am on Saturday, Sunday and Bank Holidays. Breakfast is available in the Pearse Room and the Courtyard Restaurant. We would ask that guests make a reservation for breakfast at the time of check-in, as part of our commitment to Covid-19 prevention. This ensures reduced queues, and adherence to social distancing measures. An à-la-carte menu is offered, alongside a selection of individually wrapped and prepared buffet items.

What time is check-in?
Check-in time is from 15.00 and check-out time is 12.00 noon. Late check-out may be arranged, subject to availability at the time of request. Please note that a late checkout fee will apply and will be advised at the time of booking.

What procedures are in place to prevent the spread of Covid-19 (Coronavirus) when checking-in and out of the hotel?

Rest assured that the Hotel is taking stringent procedures in relation to the prevention of the spread of Covid-19. The following actions have been taken by the Hotel, and will be reviewed based upon further recommendations by the Government & HSE:

•  Hand sanitiser is available to guests entering the hotel
•  Perspex screens have been installed at both Reception & Concierge desks
•  The use of credit/debit cards and contactless payments is encouraged, to reduce the handling of cash. Card machines are to be disinfected between use
•  Full payment and pre-authorisations will be processed at check-In for any incidentals
•  Invoices are to be emailed to guests for confirmation of payment
•  Only express check-out is available – room keys may be returned to the Express check-out box, located at Reception
•  Pre-bookings will be taken for breakfast at the time of check-In
•  We encourage guests to telephone our Reception Team with any queries during their stay
•  The Reception Desk area is disinfected hourly
•  All tourist information and newspapers have been removed from the Hotel Lobby and Reception areas
•  Social distancing markers are in place in our Lobby, to prevent crowding
•  Disposable gloves are worn by all staff members at all times


What actions has the Hotel taken to control the risks of Covid-19 in my guestroom?

Rest assured that the Hotel is taking stringent procedures in relation to the prevention of the spread of Covid-19. The following actions have been taken by the Hotel, and will be reviewed based upon further recommendations by the Government & HSE:

•  The Guest Directory, magazines, pens and notepads have been removed from all guestrooms to reduce the number of “touch-points” for guests
•  All throws and cushions have been removed from beds
•  All key “touch-points” within guestrooms will be disinfected and sanitised between stays; e.g. doors, door handles, light switches, appliances (such as kettle, iron, hairdryer etc.), countertops and desk areas
•  All soft or porous surfaces (such as carpets, rugs, curtains, etc.) are cleaned with appropriate cleaning products between guest stays

 

What actions has the Hotel taken to control the risks of Covid-19 in your dining areas and in room dining?

• All menus and credit card machines are sanitised after use
• Tables are sanitised after each guest visit. All seating arrangements have taken into consideration recommended social distancing
• Buffet services have been replaced by comprehensive menus for breakfast, lunch and dinner which our team of service staff deliver with the utmost care and attention
• In Room dining: Food is delivered on trolleys which consist of a sanitising station and all trays and tableware are disinfected after each use